Date of last revision September 16, 2013
As used herein, the terms “you”, “your” and “yours” refer to the user or registered user using any of the Websites. References to “Partners for Mental Health”, “we”, or “ours” refers to PFMH Partners for Mental Health/PPSM Partenaires pour la santé mentale and its employees, directors and officers.
Please note that links to other websites are provided for your convenience and Partners for Mental Health is not responsible for their privacy practices.
What is Personal Information?
“Personal Information” is any information, recorded in any form, about an identifiable individual or an individual whose identity may be inferred or determined from such information, such as name, address, date of birth, credit card information, banking information. Personal Information does not include an individual’s business title or business contact or information that cannot be associated with or tracked back to a specific individual. Information that is publicly available, such as a telephone book listing, is not considered to be Personal Information.
The Websites are not intended for use by children under the age of 13. Partners for Mental Health does not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, you must immediately discontinue use of the Websites.
What Personal Information may Partners for Mental Health collect?
You may provide Personal Information to Partners for Mental Health to receive information, to make a donation, to share your story and/or to receive information about or become involved in campaigns, events or other initiatives undertaken by Partners for Mental Health. This information may include details such as:
Contact and identification information (name, address, phone number, e-mail address)
Donation information (date of gift, amount of gift, the campaign you contributed to).
Financial information (payment methods and preferences, billing and banking information, credit card number and expiry date or chequing account transit numbers to process your donation).
The choice of how much information you provide to Partners for Mental Health is yours, however, if you want to make a donation or participate in specific Partners for Mental Health programs and events, Partners for Mental Health will require certain information from you.
How does Partners for Mental Health use your Personal Information?
Partners for Mental Health collects Personal Information only with your consent, and uses and discloses that Personal Information for purposes identified to you. If that purpose is not listed below, we will do this before or at the time the Personal Information is actually being collected.
Partners for Mental Health uses your Personal Information for the following purposes to which you will be deemed to consent:
to communicate with you generally,
to keep you informed about our campaigns and activities,
to respond to requests for information,
to process donations and event registrations, and
Collection, use and disclosure of such Personal Information is only for the purposes as indicated at the time of collection, or for any further purposes to which you consent including those above, or otherwise as required or permitted by law. Personal Information may also be used for purposes that a reasonable person would consider appropriate in the circumstances (for example, if you have demonstrated an interest in participating in fundraising events, then we may send you information on a local fundraising event in your area).
We limit disclosure and retention of your Personal Information
Partners for Mental Health does not disclose Personal Information to any organization or person for any reason except for the functions and services relating to the purpose for which you have provided. Personal Information may be stored and/or processed by third party external service providers who may be located outside of Canada. When we contract external services providers, we may provide them with your Personal Information, but only insofar as it allows them to fulfill that contract (such as for a marketing mail out). You expressly consent to such uses of your Personal Information.
Partners for Mental Health will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your Personal Information for any other purpose.
You can change your consent preferences at any time by contacting Partners for Mental Health by email at: firstname.lastname@example.org.
Partners for Mental Health retains your Personal Information only as long as it is required for our relationship or as required by federal and provincial laws.
Partners for Mental Health only posts your User Content submission to the Websites; we do not post any Personal Information that we may collect from you.
Access to and accuracy of Personal Information
Partners for Mental Health aims to ensure that any Personal Information provided is accurate as provided, complete and current as required for the purposes for which the information is used; however, it is your responsibility to ensure that Personal Information you provide to us is accurate.
Access to Personal Information
You may request access to your Personal Information collected through the Websites at any time by sending an email to email@example.com. However, there may be some legal or administrative reason why access is denied or amendment refused. If this is so, we will provide you with the reason why.
Correction of personal information
If you believe any of your Personal Information held by Partners for Mental Health is not accurate, complete or up-to-date, Partners for Mental Health will take reasonable steps to correct the information. To request that your personal information be corrected or updated, please send an email to firstname.lastname@example.org.
Security of your information
Partners for Mental Health takes reasonable steps to ensure the security of all Personal Information it collects, including that the information is protected from misuse and loss and from unauthorized access, modification or disclosure. For example, your Personal Information is maintained in a secure environment, which can be accessed only by authorized personnel. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure. Note that Partners for Mental Health does not store credit card information.
We limit collection of your Personal Information
Partners for Mental Health collects only the information required to fulfill the stated purpose. Partners for Mental Health will collect Personal Information only by clear, fair and lawful means.
We receive and store any information you enter on our Websites or give us in any other way except credit card information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
the name of the domain from which you accessed the internet
the date and time you accessed our Websites
the internet address of the website from which you linked directly to our Websites
the pages you accessed while visiting our Websites
This information does not in itself identify individuals and is used to measure the number of visitors to our site and how it was navigated. Partners for Mental Health may use this information to enhance the Partners for Mental Health Websites.
Partners for Mental Health
151 Slater Street, Suite 1110
Ottawa, ON K1P 5H3
If you have a concern about the Partners for Mental Health privacy practices, please contact the Privacy Commissioner of Canada:
112 Kent Street